> ## Documentation Index
> Fetch the complete documentation index at: https://docs.agentash.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Train Ash from the chat

> Tell Ash in your own words how you want it to behave. It shows you the change, and you decide whether to save it.

You can change how Ash behaves from its own chat, the same one where you ask how your business is doing.

## Where

Tap the **Ash** button in the top right. The Ash panel opens.

Not sure whether something can be changed from here? Ask it, for example *can I change the greeting here?*, and Ash tells you how.

Not sure whether something can be changed from here? Ask it, for example *can I change the greeting here?*, and Ash tells you how.

## Tell it what you want

In your own words, the way you'd tell an employee. For example:

* *When they ask about price, close by offering a visit.*
* *Never offer same-day appointments.*
* *On Saturdays we're open from 9 to 2.*

## Review the change

Ash answers with a card that shows exactly what will change:

| On the card | What it is |
| - | - |
| **Type** | A greeting (**Greeting to your team**, **Greeting to a new customer**, or **Greeting to a returning customer**), a rule (**New rule**, **Edited rule**, or **Rule turned off**), a fact (**Fact in** the Context topic), or **Hours**. |
| **Text** | What Ash will save. You can edit it. |
| **What changes** | One sentence about the effect. |
| **Saved in** | Where the change will live: **Settings → Ash** for greetings and rules, the **Context** topic for a fact, **Settings → Business** for hours. |

Nothing changes until you tap **Save**. If you don't want it, tap **Discard**. After you save, the card takes you to where the change lives.

## The same rules as in Settings

* A rule is a single sentence, 160 characters at most.
* Rules don't include prices, links, or phone numbers. Those go in **Context**.
* A greeting can use `{tenant}` (your business name) and `{name}` (the person's name).

If something doesn't pass, the card tells you why, and you can fix the text right there.

## Good to know

* Only the **Owner** and **Admins** can save. A **Member** sees the card but can't save it.
* On WhatsApp, the change applies from the next message. On calls, within about ten minutes.
* You can still ask Ash questions, like *who's waiting for a reply?* If Ash didn't catch that you wanted to change something, tap **Adjust Ash** next to the message box and send it again.

## Next steps

> **[Rules](/en/ash/reglas.md)**
>
> All your rules in one place.

> **[Ash for you](/en/ash/ash-para-ti.md)**
>
> What you can ask Ash.


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