> ## Documentation Index
> Fetch the complete documentation index at: https://docs.agentash.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Before you turn Ash on

> What to check before Ash answers real customers.

## Before you answer real customers

* **Context.** Your topics have active info: your company, services, prices, and policies. [See →](/en/ash/contexto.md)
* **Prices.** You checked every price. Ash quotes with what's there.
* **Files.** You uploaded what Ash should send, like your price list or your payment details. [See →](/en/ash/archivos.md)
* **Rules.** You wrote down what Ash must not do, one rule per line. [See →](/en/ash/reglas.md)
* **Questions.** Ash asks what you need to give a quote. [See →](/en/ash/preguntas-y-servicios.md)
* **Hours.** Your business hours and your time zone are correct. [See →](/en/calendario/horario.md)
* **Calendar.** Everyone who takes bookings connected their Google Calendar. [See →](/en/calendario/google-calendar.md)
* **Team.** You invited the people who answer customers and decided who **Receives customers**. [See →](/en/cuenta/equipo-y-roles.md)
* **Channels.** WhatsApp says **Connected** and, if you use calls, your number is **Active**. [See →](/en/inicio-rapido/conecta-tus-canales.md)
* **Test.** You asked at least five questions in **Test it**. [See →](/en/lanza/pruebalo.md)

## After you turn it on

* Check **Home** every day. [See →](/en/empieza/inicio.md)
* Take care of pending **Escalations**.
* Confirm receipts in **Payments to confirm**.
* When Ash doesn't know something, add it to **Context**.

> [!TIP]
>
> You can pause Ash in any conversation with the **Agent replies** switch and answer yourself.

## Next steps

> **[Escalations](/en/clientes/escalaciones.md)**
>
> How your team steps in.

> **[Your day on Home](/en/empieza/inicio.md)**
>
> Your daily checklist.


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