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Context is what Ash knows about your business. It’s organized into topics, and each topic has facts. Ash only answers with active facts.

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The topics

Some industries come with extra topics; movers, for example, have Moving day. If one is missing, tap New topic.

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The status of each fact

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Add or change a fact

1

Open a topic

In Context, tap the topic. For example, Prices and payment.
2

Write the fact

Tap Add fact and write a single idea.
3

Save it

Save it and test it in Test it.
To change a fact, open it and edit it. To upload many at once, tap Import files. See how →
Write it the way you’d tell a new employee. “A local move starts at $3,600” is better than a long paragraph.

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What Ash learned from your files

Below, in Everything Ash knows, are the files you imported. Ash learned from them, but it doesn’t send them to your customers. That’s what company files are for.

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Next steps

What happens when Ash doesn't know

And how to teach it what was missing.

Train

Teach Ash by talking.