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In Test it you talk to Ash before your customers do. Tests don’t count as conversations and don’t create customers.

Start a test

1

Open Test it

Go to Context and pick the Test it tab.
2

Message it or call it

Write to it the way a customer would, or open a Test call to talk to it from your browser. You don’t need a phone.
3

Check the answer

See whether it used your prices and followed your rules.

What to test

If you didn’t like an answer, fix the info in Context or add a rule in Settings → Ash → Rules, then ask again.

Next steps

Before you turn Ash on

The final checklist.

What happens when Ash doesn't know

What it does with a new question.