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Rules are short instructions Ash always follows. For example: “Never give discounts” or “If they ask about invoices, hand the conversation to a person”.

Add a rule

1

Open Rules

Go to Settings → Ash and find the Rules card.
2

Write the rule

In Write a rule…, write a single instruction.
3

Save it

Tap Add.
Each rule shows who suggested it: You or Suggested by Ash.

Good rules

One rule, one idea. If the rule depends on a fact (like a price), put the fact in Context.

Next steps

Ash settings

How Ash talks and greets.

Test Ash

Test your rules.