How you see it in Ash
When more than 24 hours have passed, the conversation shows the +24h tag. Ash can’t message them on its own until the customer writes again.If you need to message them after 24 hours
Message us from Settings → Support and we’ll prepare the template for you. When the customer replies, the 24-hour window opens again and Ash picks the conversation back up.Next steps
WhatsApp costs
Included in your subscription.
Protect your number
Who you’re allowed to message.