Does Ash say it's AI?
Does Ash say it's AI?
Yes. If a customer asks, Ash says it’s your business’s virtual assistant. It never says it’s a person. And if the customer asks to talk to someone, it hands the conversation to your team.
Can Ash make up prices?
Can Ash make up prices?
No. Ash only uses what’s active in your Context. When it doesn’t know something, it says a person will confirm it. See →
Can I keep using my WhatsApp on my phone?
Can I keep using my WhatsApp on my phone?
Yes. You connect your WhatsApp Business and keep using the app.
How long does it take to be ready?
How long does it take to be ready?
WhatsApp and your Context, the same day. We turn on the phone number for calls in one or two days.
Does Ash work 24 hours a day?
Does Ash work 24 hours a day?
Yes. It answers at any time and only books within your Business hours.
Can I answer myself?
Can I answer myself?
Yes. Turn off Agent replies in that chat and type your own reply.
What language does it speak?
What language does it speak?
In Spanish.
Does it work on Instagram, Messenger, TikTok, or email?
Does it work on Instagram, Messenger, TikTok, or email?
Not yet. Today Ash works on WhatsApp and by phone. When you sign up, we ask which channels you use so we know which ones to add first.
Can I add or import my customers?
Can I add or import my customers?
No. A customer shows up when they message or call you.
How much does it cost?
How much does it cost?
You start with 7 free days of the Scale plan. See the plans at agentash.ai/precios.
How do I get help?
How do I get help?
Message us on WhatsApp from Settings → Support.