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You pay for one thing: your Ash subscription. We pay what Meta charges for WhatsApp.

What Meta charges

Meta charges for templates: the messages sent after the 24 hours. Replying to a customer within the 24 hours has no Meta cost. We cover those charges and they’re included in your subscription. You don’t need to add a payment method in Meta.

Your Ash subscription

It covers Ash, the dashboard, and Meta’s WhatsApp charges. You pay it in Settings → Subscription. See plans →
No. What Meta charges for WhatsApp is included in your subscription.
No. We take care of it.

Next steps

Subscription

Your plan and your card.

Templates and the 24-hour window

The 24-hour rule.