Before you start
- Each person who takes bookings has connected their Google Calendar. See →
- Your Business hours are correct. See →
- Your appointment types have the right length. See →
How Ash books
- It checks the free times in Google Calendar.
- It offers the customer only times within your business hours.
- When the customer picks one, it creates the appointment in the calendar.
The Calendar page
In Calendar, in the side menu, your whole team sees every appointment.- List: filter by All, Today, This week, This month or Overdue.
- Week and Month: the appointments on the calendar.
- Filter by person to see each person’s day.
Common problems
Ash doesn't offer any times
Ash doesn't offer any times
Check that the calendar says Connected in Team, check your Business hours, and make sure there are free hours in Google Calendar.
Ash offers times when I don't work
Ash offers times when I don't work
Fix your Business hours and their time zone.
Next steps
Business hours
When you open and close.
Google Calendar
Connect and reconnect.